FAQs


1. How should I maintain my new hardware?
With proper care, all of our hardware should provide our customers with years of beauty.
Do not use harsh chemicals or cleaners. Use only mild soapy water and then dry the hardware immediately.
Most modern finishes should last a lifetime with proper care and maintenance.

2. What materials are your knobs and handles made of?
Most of our knobs and handles comprise brass, zinc, bronze, steel, and other alloys.
Some specialty pieces are made of other materials, such as glass or ceramic, as stated in the item descriptions.

3. Do you sell hinges and door knobs for interior and exterior doors?
Yes, we do. Please look in our door hardware section to browse our door hardware and hinges for interior and exterior doors.

4. Do you have a showroom?
Home Details of Savvy Decor has a beautiful showroom at our headquarters in Carmel, IN., right accross the street from the Carmel Arts and Design District. We showcase most of the items we sell and invite you to visit us so our knowledgeable staff can answer all of your decorative hardware questions.

6. How long will it take to get my order?
Most of our items ship from the manufacturer's warehouse within 2 to 3 business days unless otherwise stated on our website. Depending on your location, the items should arrive within APPROXIMATELY 1-2 weeks.

7. Can I return the hardware if I don't like it?
Yes. We accept returns on most items unless they are a special order (You will be given a in store credit for the amount of purchase). If an item is defective, we will replace the item at our cost. You must call our office before returning any merchandise. No packages will be accepted without an RGA# posted on the package. Any items returned without authorization will be refused. Please our Return Policy for more details.

8. I can't decide between a few pieces. Do you give samples?
Our Sample Policy allows you to purchase up to 3 different items to view in your home. When the items are returned, we will issue a credit towards any future orders. Shipping costs cannot be credited. Please see our Sample Policy page for more details.

9. The screws I received with my cabinet hardware are not long enough for my cabinets. Can you send longer screws?
1" screws are packaged with most of our hardware to accommodate standard 3/4" door fronts. You should be able to find the appropriate metric or 8/32” screw length at your local hardware store. If you require special size screws, please let us know at the time of order by writing a note in the comments section of our order form.

10. Why Shop with Us?

Huge Selection
Quality & satisfaction guarantee
Exceptional Service
(317) 848.3377
samples can be checked out of our showroom
Find the perfect hardware for your home
No-Hassle Returns
100% refund for 30 days
Low restocking fees!
Beautiful Showroom
Real store with real expert interior designers


Phone: 317.848.3377 Fax: 317.848.3383
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